TOC behavior with non-TOC topics

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Mark Wilsdorf
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TOC behavior with non-TOC topics

Unread post by Mark Wilsdorf »

I have a topic with a TOC entry, which links to topics without TOC entries.

When I'm on one of the non-TOC topics, clicking on the parent topic (the one with the TOC entry) in the TOC pane does nothing. I realize that's likely because H&M assumes I'm still on the currently selected TOC topic, so it does not reload that page. But users wonder why clicking on the parent TOC entry doesn't take them back to the parent page.
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Tim Green
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Re: TOC behavior with non-TOC topics

Unread post by Tim Green »

Hi Mark,

Thanks for reporting this. This is a limitation of the WebHelp 3 format in the V3 Responsive skins that has never been noticed before. I'll make sure a correction makes it into the next update. :)

PS: The current workaround is to use the Back button in the browser. That will take you back to the topic that contained the link.
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Tim (EC Software Documentation & User Support)

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Mark Wilsdorf
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Re: TOC behavior with non-TOC topics

Unread post by Mark Wilsdorf »

Thanks very much Tim!
Mark Wilsdorf
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Re: TOC behavior with non-TOC topics

Unread post by Mark Wilsdorf »

One more addition to this, which I believe may be related:

If I go directly to the URL of the non-TOC page, the TOC panel only shows "Home"...it doesn't display the full TOC.

No need to reply Tim, this is just additional information about the problem described above.

Thanks.
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Tim Green
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Re: TOC behavior with non-TOC topics

Unread post by Tim Green »

Hi Mark,
If I go directly to the URL of the non-TOC page, the TOC panel only shows "Home"...it doesn't display the full TOC.
Thanks for adding this. It's also an edge case that needs to be addressed. It surprises me actually that this hasn't come up yet. 8)
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Tim (EC Software Documentation & User Support)

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Tim Green
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Re: TOC behavior with non-TOC topics

Unread post by Tim Green »

Hi Mark,

Update: This will also be corrected in release 3.35. In addition to this the Breadcrumbs display in desktop mode will display

Navigation: >>No TOC Entry for this Topic<<

when a non-TOC topic is being displayed (text is stored in a new variable). 8)
Regards,
Tim (EC Software Documentation & User Support)

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Mark Wilsdorf
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Re: TOC behavior with non-TOC topics

Unread post by Mark Wilsdorf »

Nice. The option to control the no-TOC breadcrumb text will be good to have.
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