feedback button 3.30

This forum is for discussions on the Help & Manual Premium Pack and the Premium Pack Toolbox configuration utility introduced with Premium Pack 3

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Frans Van Antenhove
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Joined: Mon Jan 21, 2013 11:52 am
Location: Belgium
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feedback button 3.30

Unread post by Frans Van Antenhove »

I use the 3.30 version of Premium Pack Toolbox and noticed that the feedback button justs starts my web browser. Before it started my outlook client and filled in all the Mail feedback options.
I do not know where it went wrong as I only recently used the mail feedback again in a demo.
I use the eWriter ebooks for windows

Can anybody tell me how i can restore the feedback to mail again? if this happens to me on my pc, I suppose it will be the same with my users.

Frans Van Antenhove
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Tim Green
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Location: Bruehl, Germany
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Re: feedback button 3.30

Unread post by Tim Green »

Hi Frans,

You must have misconfigured something in the mail feedback. Please mail your configured .hmskin file to me at support AT ec-software.com (replace the AT with @) and I'll check it for you. :)
Regards,
Tim (EC Software Documentation & User Support)

Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
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