Hi there,
Very new to the H&M world! Also not the most technical of people.
I have been trying to insert my companies logos through the premium pack toolbox. These logos are .png and have transparent backgrounds. However everything I export the backgrounds come through black... Can someone please help me with this?
https://www.screencast.com/t/10GFh3oE6yU
Regards,
Matthew
New - Help with logo
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Re: New - Help with logo
Hi Matthew,
The background in a transparent PNG can only change to black if you're processing it in a graphics program and saving it without the transparency. Using it in the skin doesn't change anything; it only inserts the graphic. Did you edit the logo image before adding it to the skin, for example to change its dimensions?
The background in a transparent PNG can only change to black if you're processing it in a graphics program and saving it without the transparency. Using it in the skin doesn't change anything; it only inserts the graphic. Did you edit the logo image before adding it to the skin, for example to change its dimensions?
Regards,
Tim (EC Software Documentation & User Support)
Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
Tim (EC Software Documentation & User Support)
Private support:
Please do not email or PM me with private support requests -- post to the forum directly.