Compiling HelpXplain to chm

HelpXplain is the exciting new animated infographics and screencast tool that integrates with Help+Manual.

Moderators: Alexander Halser, Tim Green

Compiling HelpXplain to chm

Unread postby mbgg » Thu Jul 18, 2019 10:28 am

Hi,

I'm trying to embed a helpXplain file into my chm files.
I'm Help&manual it seems OK but after compiling the CHM file doesn't display the image animation, only a black square -
Image

Help&manual 7.5.1
HelpXplain 1.0.0.850
Michael

Version 7.3.0 - Build 4180
mbgg
 
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Re: Compiling HelpXplain to chm

Unread postby Martin Wynne » Thu Jul 18, 2019 10:48 am

mbgg wrote:HelpXplain 1.0.0.850

Hi Michael,

HelpXplain is now on 1.0.2.1080 -- https://helpandmanual.com/downloads.html

There have been lots of changes since 850.

cheers,

Martin.
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Re: Compiling HelpXplain to chm

Unread postby Tim Green » Thu Jul 18, 2019 11:06 am

Hi Michael,

In addition to updating HelpXplain, also check the following:

  • You must have a recent Internet Explorer version installed. Old versions cannot support HTML5 and CSS3 and the CHM viewer is just Internet Explorer with a different interface.
  • Make sure that you are using a current CHM skin. If you are using an old skin it won't contain the switch that forces IE to use a more recent rendering mode and your CHM viewer will be effectively Internet Explorer 7.
Basically, the <head> section of your HTML Page Template in your CHM skin should include the tag:

Code: Select all
<meta http-equiv="X-UA-Compatible" content="IE=edge">

OR

Code: Select all
<meta http-equiv="X-UA-Compatible" content="IE=10">
Regards,
Tim (EC Software Documentation & User Support)

Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
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Re: Compiling HelpXplain to chm

Unread postby mbgg » Thu Jul 18, 2019 1:16 pm

Got it.

Thank you :)
Michael

Version 7.3.0 - Build 4180
mbgg
 
Posts: 114
Joined: Sun Oct 22, 2006 3:42 pm


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