Fault detail data

HelpXplain is the exciting new animated infographics and screencast tool that integrates with Help+Manual.

Moderators: Alexander Halser, Tim Green

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kevinotton
Posts: 40
Joined: Fri Jun 26, 2015 3:50 pm

Fault detail data

Unread post by kevinotton »

Is it possible to add an export Fault detail option. I have had several crashes that attempt to send you the file via outlook. As this is not installed and all my emails are via browsers I cannot save it to send to you. I have limited access to change the configurations on the PC.

Thanks
Kevin
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Tim Green
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Joined: Mon Jun 24, 2002 9:11 am
Location: Bruehl, Germany
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Re: Fault detail data

Unread post by Tim Green »

Hi Kevin,

I'm afraid you do need to have an installed mail client to be able to send the bug report. That is a requirement. Apart from that, check the updates page and make sure that you're using the current version and build.
Regards,
Tim (EC Software Documentation & User Support)

Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
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