svg outline width changes to 0px when duplicating slides

HelpXplain is the exciting new animated infographics and screencast tool that integrates with Help+Manual.

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Peter Muckle
Posts: 101
Joined: Fri Oct 18, 2019 9:33 pm

svg outline width changes to 0px when duplicating slides

Unread post by Peter Muckle »

Hi,

I've just noticed that the svg outline width changes to 0px when duplicating slides, but only for a group of svgs I've just made...it doesn't happen on some existing/older svgs on the same slide.

Not sure why?

Peter
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Tim Green
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Location: Bruehl, Germany
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Re: svg outline width changes to 0px when duplicating slides

Unread post by Tim Green »

Hi Peter,

We can't reproduce this. It would be helpful if you could send a small demo .xplain with your SVGs that can reproduce the problem so that we can test it directly. Send it to support AT ec-software.com (replace the AT with @) 8)
Regards,
Tim (EC Software Documentation & User Support)

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Please do not email or PM me with private support requests -- post to the forum directly.
Peter Muckle
Posts: 101
Joined: Fri Oct 18, 2019 9:33 pm

Re: svg outline width changes to 0px when duplicating slides

Unread post by Peter Muckle »

Hi,

Just to update you, I started a new Xplain and it hasn't happened since; the one I was having problems with is a large Xplain that had some other corruption problems.

Cheers

Peter
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Tim Green
Site Admin
Posts: 23156
Joined: Mon Jun 24, 2002 9:11 am
Location: Bruehl, Germany
Contact:

Re: svg outline width changes to 0px when duplicating slides

Unread post by Tim Green »

Hi Peter,

Thanks for the update. If it happens again please send us the .xplain file for checking.
Regards,
Tim (EC Software Documentation & User Support)

Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
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