Topic not recognized, no new topics

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Ga Bowen
Posts: 324
Joined: Mon Jun 27, 2016 5:05 pm

Topic not recognized, no new topics

Unread post by Ga Bowen »

All of a sudden some topics I have written today are not recognized.

I cannot find them in my Topics folder.

I also cannot create a new topic anymore (the option is blanked out).

Closing the Project and reopening and all the files a greyed out...

Image

What's going on?
John Johann
Posts: 305
Joined: Mon Aug 21, 2017 7:35 pm

Re: Topic not recognized, no new topics

Unread post by John Johann »

Is the project read only? Perhaps the drive it is on is not accessible or someone else has the project open (maybe you have a second copy open yourself?)
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Tim Green
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Re: Topic not recognized, no new topics

Unread post by Tim Green »

Hi Gareth,

It's not possible to see the possible situation in your screenshot, unfortunately, because it only shows the entries in the TOC.
  • Where is the project stored?
  • Is it a single-file HMXZ or an uncompressed HMXP?
  • What happens if you quit Help+Manual and restart Windows?
Regards,
Tim (EC Software Documentation & User Support)

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Please do not email or PM me with private support requests -- post to the forum directly.
Ga Bowen
Posts: 324
Joined: Mon Jun 27, 2016 5:05 pm

Re: Topic not recognized, no new topics

Unread post by Ga Bowen »

  • Stored on a server. I already access hundreds of H+M files from here and no others seem to be affected.
  • HMXP
  • Same thing.
Ga Bowen
Posts: 324
Joined: Mon Jun 27, 2016 5:05 pm

Re: Topic not recognized, no new topics

Unread post by Ga Bowen »

If I click some topics, they opens and turns black.

Some issue the Topic is read-only! File "name" is locked..." warning, although it still displays.

Still can't add topics.
Ga Bowen
Posts: 324
Joined: Mon Jun 27, 2016 5:05 pm

Re: Topic not recognized, no new topics

Unread post by Ga Bowen »

Copying to the C drive resolves the problem, so it must be server related.

Still lost a load of topics somehow. :(
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Tim Green
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Re: Topic not recognized, no new topics

Unread post by Tim Green »

Hi Gareth,
Ga Bowen wrote: Tue Sep 07, 2021 2:28 pm Copying to the C drive resolves the problem, so it must be server related.

It might be a permissions problem for your Windows account. Or possibly network errors.

Still lost a load of topics somehow. :(
That's actually very unlikely, unless there is some other program involved that is trying to "clean up" your project folder or something like that. When you have uncompressed HMXP projects it's very very difficult to lose topics completely. Have a look directly in the \Topics subfolder of the project on the original server drive.
Regards,
Tim (EC Software Documentation & User Support)

Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
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