I am trying out the Help Explain program again to see if has improved since the beta trials
I am constantly getting a crash on the screen capture tool. It lets me select the area and tries to capture then crashes out. The main program continues okay and a further capture often works.
I run with 3 screens, the 3rd set up for screen capture at a fixed resolution and size for continuity.
What further detail can I capture to help show you this bug.
Kevin
Screen capture crashing
Moderator: Tim Green
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Re: Screen capture crashing
Hi Kevin,
There was a problem with coordinates on secondary monitors that has recently been fixed. Please try it with the new beta build:
https://www.helpandmanual.com/download/ ... p-v120.exe
There was a problem with coordinates on secondary monitors that has recently been fixed. Please try it with the new beta build:
https://www.helpandmanual.com/download/ ... p-v120.exe
Regards,
Tim (EC Software Documentation & User Support)
Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
Tim (EC Software Documentation & User Support)
Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
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Re: Screen capture crashing
This is working fine now on all screens
Thanks
Thanks