Premium Pack 2.1 released

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Tim Green
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Premium Pack 2.1 released

Unread post by Tim Green »

This is the first major update to Premium Pack 2, introducing several major new features and a wealth of improvements and enhancements. The main additions are offline web app mode for the iPad skin and integration of XCommentPro comments for WebHelp. Offline web apps mean iPad documentation can be stored locally on the iPad. It is then displayed like an app with no browser header and full support for search, and will update automatically in the background when the device is online. XCommentPro is a commercial PHP-based comments system that allows you to host your own comments rather than relying on a public provider like Disqus or IntenseDebate. It works both on the Internet and local intranets.

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HOW TO GET THE NEW VERSION

If you already have Premium Pack 2 this is a free upgrade. You can get the new version by using the download link in the mail you received when you purchased PP2, or just contact EC Software support for help. If you don’t already have any Premium Pack you can purchase from our online store. If you have Premium Pack 1 you can purchase an upgrade from the store.

GET A 50% DISCOUNT ON XCOMMENTPRO

As part of the launch of Premium Pack 2.1, Help & Manual users can get a special 50% discount on the XCommentPro commenting package. Just visit the XCommentPro store and use the coupon code PPXCOMMENT when you make your purchase.

Click here to view the news page with full change log
Regards,
Tim (EC Software Documentation & User Support)

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Please do not email or PM me with private support requests -- post to the forum directly.
User avatar
Tim Green
Site Admin
Posts: 23156
Joined: Mon Jun 24, 2002 9:11 am
Location: Bruehl, Germany
Contact:

Re: Premium Pack 2.1 released

Unread post by Tim Green »

Important update:

When using PPUpdater 2.1 to transfer your old settings to a new skin you may find that your output no longer works properly. This is due to a change in the way Help & Manual handles empty XML nodes, which is inserting a carriage return in the data of configuration variables with empty settings, and the carriage returns in the variables are breaking the HTML and JavaScript. PPUpdater has been modified to correct this, and if you re-download Premium Pack 2.1 you will get the corrected version. Alternatively you can contact support AT ec-software.com (replace the AT with @) by email and we'll mail you the new version of the PPUpdater utility (it's only about 2KB in an attachment).

You can fix skins you have already updated as follows:
  1. After updating a new skin with PPUpdater, open the skin in Help & Manual and in the Project Explorer go to Configuration > Common Properties > Text Variables.
  2. Check all the variables that have empty settings. When you click to edit you will see that some invisible characters are selected. Delete all these invisible characters.
  3. Repeat this for all the variables that have empty settings, then click in any other part of the Project Explorer (i.e. outside the variables section) and save the skin.
That should correct the problem. Sorry for the inconvenience!
Regards,
Tim (EC Software Documentation & User Support)

Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
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