Premium Pack 3.42/3.43 Maintenance Update

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Tim Green
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Premium Pack 3.42/3.43 Maintenance Update

Unread post by Tim Green » Mon Feb 12, 2018 6:53 pm

We have just released the Premium Pack 3.42/3.43 maintenance update. This update corrects some issues and adds enhanced support for using the full version of the Zoom web indexer with both the V3 and V2 skins for WebHelp output. See this news blog posting for details:

News blog announcement
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Tim (EC Software Documentation & User Support)

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Dave Gehman
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Re: Premium Pack 3.42 Maintenance Update

Unread post by Dave Gehman » Thu Mar 08, 2018 3:03 pm

Just noticed this update.

Where do I d/l the latest Premium Pack?

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Tim Green
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Re: Premium Pack 3.42 Maintenance Update

Unread post by Tim Green » Thu Mar 08, 2018 3:51 pm

Dave Gehman wrote:Where do I d/l the latest Premium Pack?
You already have the download link and your installation password in the mail you received when you purchased the Premium Pack. If you've lost the information please contact support AT ec-software.com (replace the AT with @). 8)
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Tim (EC Software Documentation & User Support)

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Dave Gehman
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Re: Premium Pack 3.42 Maintenance Update

Unread post by Dave Gehman » Thu Mar 08, 2018 5:24 pm

I received a link to helpman7_premiumpack3_setup dot exe, but thought that was for PP3.0

I'll try it.

EDIT - seems fine, though I guess I have PP3.43 - a later update, maybe?

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Re: Premium Pack 3.42 Maintenance Update

Unread post by Tim Green » Fri Mar 09, 2018 8:41 am

Hi Dave,

Your download link always remains the same. The current version is 3.43.
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Tim (EC Software Documentation & User Support)

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cindynotbrady
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Re: Premium Pack 3.42/3.43 Maintenance Update

Unread post by cindynotbrady » Tue Apr 10, 2018 1:58 pm

Hi Tim,

I tried downloading the new Premium Packs, but it always takes me to the "Buy" page. Should I just send an email to support and have them send me those downloads?

Thanks!

Cindy Fisher

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Tim Green
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Re: Premium Pack 3.42/3.43 Maintenance Update

Unread post by Tim Green » Tue Apr 10, 2018 2:59 pm

cindynotbrady wrote:I tried downloading the new Premium Packs, but it always takes me to the "Buy" page. Should I just send an email to support and have them send me those downloads?
You need to use the download link and personal password you received when you purchased the PP. If you don't have those any more write to support AT ec-software.com (replace the AT with @) and we'll send you a copy. 8)
Regards,
Tim (EC Software Documentation & User Support)

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