Warning: Don't install the Windows 10 April Update yet

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Warning: Don't install the Windows 10 April Update yet

Unread postby Tim Green » Tue May 15, 2018 3:47 pm

Please don't install the Windows 10 "April Update" yet if you can possibly avoid it. This update has been a mess so far and is causing serious problems on many computers. On some of our machines the Visual Studio 2015 development environment stops working completely and programs compiled with Visual Studio just display a plain white window without any content. In the HM world this only effects the Toolbox utility in the Premium Pack add-on, but at least be warned that this may happen if you update. There's nothing at all we can do about it -- it is something in Visual Studio itself and/or the .NET framework that is being broken by the Windows update.

If you have installed it and are experiencing problems you can roll back to the previous version quite easily. Open the Update panel in settings, select Recovery on the left and then select the option to return to the previous version. You will need to restart a couple of times and then you will usually also get some updates for the previous version as well to bring you up to the latest version of that.
Regards,
Tim (EC Software Documentation & User Support)

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Re: Warning: Don't install the Windows 10 April Update yet

Unread postby Tobias Escher » Wed May 16, 2018 7:06 am

Hi Tim,
thanks for the heads up!
Wouldn't it be good to send a newsletter to all customers about this? I was just about to install the April update and had a bit of downtime while my windows machine rebooted, so I browsed this forum...
So I would not have noticed this warning otherwise.
Or is there a newsletter that I am maybe not on?

best

Tobias
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Re: Warning: Don't install the Windows 10 April Update yet

Unread postby Tim Green » Wed May 16, 2018 7:55 am

Hi Tobias,

We'd normally put something like this on our news blog but since this is not happening on all computers I'm not sure whether it's advisable to put out a scare like that more officially or not. We're going to discuss it.

As for newsletters: We're being very careful about those at the moment because of the impending introduction of the GDPR... :?
Regards,
Tim (EC Software Documentation & User Support)

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Re: Warning: Don't install the Windows 10 April Update yet

Unread postby Darren Rose » Wed May 16, 2018 9:59 am

Hi

Good advice re Windows 10 1803

Coming from someone who supports around 1500 home/small business users - this recent build update is very odd, yesterday I installed it on 3 computers in one location, all exactly the same model, same software - on two it worked without problem, on third the AV software (AVG) just wouldn't work, even after full removal and reinstall - so had to revert back to 1709 for now - but odd as other two fine and I compared versions of software, settings, services, everything

Also for another company remote desktop won't work after 1803

So in summary I agree and have also told my customers to hold fire for now until all bugs resolved - which knowing Microsoft could be a while

As for GDPR - what a pain in the %^$# that is - for a one man company I have spent way to long sending out notifications to all customers asking them to re opt-in to newsletters etc - much more time spent than what I actually gain in business from sending out mailings anyway to be honest
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