Disappearing text from topics
Moderators: Alexander Halser, Tim Green
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- Tim Green
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John,
I just reproduced this reliably on Windows 2000 (SP4) with the latest version of H&M. It definitely happens. I'm passing a note on to Alex...
I just reproduced this reliably on Windows 2000 (SP4) with the latest version of H&M. It definitely happens. I'm passing a note on to Alex...
Regards,
Tim (EC Software Documentation & User Support)
Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
Tim (EC Software Documentation & User Support)
Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
- Alexander Halser
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Thanks for the detailed report! It is not related to XP, it's a bug in Help & Manual. We'll correct it a.s.a.p.!
Meanwhile, some background and a workaround:
Help & Manual does not recognize the change of the focus in this procedure. When you are editing text before or after that table, it thinks that the inplace editor of the table cell still has the keyboard focus. Due to this fact, the OnChange events of the main editing window are disconnected and changes to the text are not recognized (the save button stays gray). Changes after this point are not saved when you switch to another topic.
Workaround for the moment: After you saved the topic while the table still had the focus, switch to a different topic, then switch back to make further changes.
Meanwhile, some background and a workaround:
Help & Manual does not recognize the change of the focus in this procedure. When you are editing text before or after that table, it thinks that the inplace editor of the table cell still has the keyboard focus. Due to this fact, the OnChange events of the main editing window are disconnected and changes to the text are not recognized (the save button stays gray). Changes after this point are not saved when you switch to another topic.
Workaround for the moment: After you saved the topic while the table still had the focus, switch to a different topic, then switch back to make further changes.
Alexander Halser
Senior Software Architect, EC Software GmbH
Senior Software Architect, EC Software GmbH
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- Alexander Halser
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