manual still produces black bitmaps

Please post bug reports for earlier versions of Help & Manual (3 and 4) here, along with reports for TNT.

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Leon Bemmelmans
Posts: 4
Joined: Tue Oct 15, 2002 1:34 pm

manual still produces black bitmaps

Unread post by Leon Bemmelmans »

Hi,

At first it seemed the black-bitmap problem had been solved in build 651, but today suddenly the problem re-appears. The only difference with last week is that my manual is larger now (88 pages) with more bitmaps.

Leon :cry:
Leon Bemmelmans
Posts: 4
Joined: Tue Oct 15, 2002 1:34 pm

a trick that seems to work

Unread post by Leon Bemmelmans »

In preview options I clicked:
"print all text in black" and then the report looked fine.

After clicking the old option:
"print colored text, including green underlined links" is still lookes fine ( on screen ).

So maybe this is a hint for you ?

Leon
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Alexander Halser
EC-Software Support
Posts: 4103
Joined: Mon Jun 24, 2002 7:24 pm
Location: Salzburg, Austria
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Unread post by Alexander Halser »

"Black-bitmap problem" is a little bit vague.
What exactly goes wrong - manual printing or PDF export or both?
Please include details about your system (OS version and printer used).

Are the bitmaps black from a particular page on or is this a random pattern?
The first could be related to insufficient memory.
Alexander Halser
Senior Software Architect, EC Software GmbH
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