error

Please post bug reports for earlier versions of Help & Manual (3 and 4) here, along with reports for TNT.

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hristina
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Joined: Mon Mar 31, 2008 1:26 pm

error

Unread post by hristina »

when the application is started You can see what error message is displayed.
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Tim Green
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Unread post by Tim Green »

It's not possible to provide any help without further information. Also, this kind of problem has never been reported as a direct result of Help & Manual itself, unless you are using a copy of H&M from an unauthorized source -- there are no illegal versions of H&M that work properly, they all crash and have all kinds of errors.

If you are using a legal version of Help & Manual the first thing to do is to uninstall and reinstall the latest version from the EC website at http://www.ec-software.com/downloads.html . If this does not help try installing on a different computer -- you will probably find that it runs fine. If this is the case it is probably time to completely reinstall Windows... 8)
Regards,
Tim (EC Software Documentation & User Support)

Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
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