Temporary files after a crash

Please post bug reports for earlier versions of Help & Manual (3 and 4) here, along with reports for TNT.

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georefsupport
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Temporary files after a crash

Unread post by georefsupport »

There is no way to get the message to disappear after you've had a crash. It pops up for every help file you open. It would be nice if you could some how decline to recover the file and move on.

"Help & Manual has found files that appear to be left over from a previous crash!
Click on a file name to recover the project file:"
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Alexander Halser
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Unread post by Alexander Halser »

If you delete the temporary files, the message goes away. Help & Manual doesn't delete them automatically.
Alexander Halser
Senior Software Architect, EC Software GmbH
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Tim Green
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Unread post by Tim Green »

...and the temporary files are not located in the H&M or project folders but in the Windows temporary folder. 8)

See this thread for more details:

http://helpman.it-authoring.com/viewtopic.php?t=761
Regards,
Tim (EC Software Documentation & User Support)

Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
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Alexander Halser
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Unread post by Alexander Halser »

Actually, Help & Manual reports the found temporary files with full path, so it should be easy to find them :)
Alexander Halser
Senior Software Architect, EC Software GmbH
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