I upgraded my TortoiseSVN to latest (1.9 something). H&M says there is no supported Subversion client installed. Is this to be expected?
/Anders
Wrong TortoiseSVN version?
Moderators: Alexander Halser, Tim Green
Wrong TortoiseSVN version?
Anders Gustavsson
Lund, Sweden
Lund, Sweden
- Tim Green
- Site Admin
- Posts: 23184
- Joined: Mon Jun 24, 2002 9:11 am
- Location: Bruehl, Germany
- Contact:
Re: Wrong TortoiseSVN version?
Hi Anders,
This issue is caused by changes in the current versions of Tortoise SVN. Current versions of Tortoise later than 1.92 have radically changed their program structure without documenting it, and this has caused serious problems.
1) Downgrade to Tortoise 1.9.2 or earlier
You can get the installer from the Tortoise repository on SourceForge:
https://sourceforge.net/projects/tortoisesvn/files/
On Help & Manual 6 you will need to stay with this version. Since HM6 has been out of development for several years it cannot be updated for changes like this. A fix for newer versions of Tortoise may be possible but that too is going to take a while because the changes that the Tortoise developers have made make life very difficult for third-party programs like Help & Manual.
2) If you are on 64-bit Windows you also need to install the missing runtime components from Microsoft manually. You can download them on this page:
https://www.microsoft.com/en-us/downloa ... x?id=48145
VERY IMPORTANT: If you are using 64-bit Windows you must install BOTH runtime packages -- i.e. both the 32-bit and the 64-bit packages. This is necessary because even if you are using 64-bit Tortoise, the program still needs the 32-bit runtimes to interact with 32-bit programs like Help & Manual.
Restart Windows after installing. After that the problem should be fixed.
This issue is caused by changes in the current versions of Tortoise SVN. Current versions of Tortoise later than 1.92 have radically changed their program structure without documenting it, and this has caused serious problems.
1) Downgrade to Tortoise 1.9.2 or earlier
You can get the installer from the Tortoise repository on SourceForge:
https://sourceforge.net/projects/tortoisesvn/files/
On Help & Manual 6 you will need to stay with this version. Since HM6 has been out of development for several years it cannot be updated for changes like this. A fix for newer versions of Tortoise may be possible but that too is going to take a while because the changes that the Tortoise developers have made make life very difficult for third-party programs like Help & Manual.
2) If you are on 64-bit Windows you also need to install the missing runtime components from Microsoft manually. You can download them on this page:
https://www.microsoft.com/en-us/downloa ... x?id=48145
VERY IMPORTANT: If you are using 64-bit Windows you must install BOTH runtime packages -- i.e. both the 32-bit and the 64-bit packages. This is necessary because even if you are using 64-bit Tortoise, the program still needs the 32-bit runtimes to interact with 32-bit programs like Help & Manual.
Restart Windows after installing. After that the problem should be fixed.
Regards,
Tim (EC Software Documentation & User Support)
Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
Tim (EC Software Documentation & User Support)
Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
Re: Wrong TortoiseSVN version?
Hi Tim,
Thanks for for your answer! I did as much as I could of this, but the 32-bit .msi packade won't install ("install 64-bit version instaead!"). And now when I open H&M projects I get the answer: "ProjectOpen: 193 %1 is not a valid Win32 program: libapr_tsvn32.dll". And this of course seems reasonable from what you wrote.
But here I am. What can I do?
/Anders
Thanks for for your answer! I did as much as I could of this, but the 32-bit .msi packade won't install ("install 64-bit version instaead!"). And now when I open H&M projects I get the answer: "ProjectOpen: 193 %1 is not a valid Win32 program: libapr_tsvn32.dll". And this of course seems reasonable from what you wrote.
But here I am. What can I do?
/Anders
Anders Gustavsson
Lund, Sweden
Lund, Sweden
- Tim Green
- Site Admin
- Posts: 23184
- Joined: Mon Jun 24, 2002 9:11 am
- Location: Bruehl, Germany
- Contact:
Re: Wrong TortoiseSVN version?
Hi Anders,
Sorry, that probably wasn't clear enough: For Tortoise itself you must install the 64-bit version on 64-bit Windows. You only need the additional 32-bit version of the Microsoft C++ runtime components from this link:
https://www.microsoft.com/en-us/downloa ... x?id=48145
You need to download and install BOTH those packages on 64-bit Windows: the 64-bit version and the 32-bit version.
https://sourceforge.net/projects/tortoisesvn/files/
This is the direct download page for the correct version:
hhttps://sourceforge.net/projects/tortoisesvn/files/1.9.2/Application/
Select the 64-bit download (first in the list).
Sorry, that probably wasn't clear enough: For Tortoise itself you must install the 64-bit version on 64-bit Windows. You only need the additional 32-bit version of the Microsoft C++ runtime components from this link:
https://www.microsoft.com/en-us/downloa ... x?id=48145
You need to download and install BOTH those packages on 64-bit Windows: the 64-bit version and the 32-bit version.
That message probably means the incorrect version of Tortoise is installed. Uninstall Tortoise in the Windows Control Panel, then make sure that you get the 64-bit version of Tortoise 1.9.2 from here:is not a valid Win32 program: libapr_tsvn32.dll
https://sourceforge.net/projects/tortoisesvn/files/
This is the direct download page for the correct version:
hhttps://sourceforge.net/projects/tortoisesvn/files/1.9.2/Application/
Select the 64-bit download (first in the list).
Regards,
Tim (EC Software Documentation & User Support)
Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
Tim (EC Software Documentation & User Support)
Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
Re: Wrong TortoiseSVN version?
Hi Tim,
Sorry, yes I misinterpreted your information The missing x86-version of the MS files was the solution!
Thanks
Anders
Sorry, yes I misinterpreted your information The missing x86-version of the MS files was the solution!
Thanks
Anders
Anders Gustavsson
Lund, Sweden
Lund, Sweden