Hi
I'm using a Boxed Plain Grey Skin from the PP3.22 V£ Responsive Skin range for a webhelp. I can get the Favicon to show in Chrome but not IE11 or Firefox. I'm also using a proper .ico file created using an online favicon maker.
Unfortunately we have to use IE11 due to our security setup so need to find a fix
Thnaks
Matt
Favicon
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- Tim Green
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Re: Favicon
Hi Matt,
I just re-tested this and the only place the favicon is not displaying is on Edge, and that only when displaying on a localhost connection. There too it works fine so long as the WebHelp is on a real web server.
If you continue to have problems please mail me a copy of your edited skin (only a 3.30 skin please) and a small demo project and I'll check it for you.
I just re-tested this and the only place the favicon is not displaying is on Edge, and that only when displaying on a localhost connection. There too it works fine so long as the WebHelp is on a real web server.
Please do update to 3.30 which is now out. If you no longer have your credentials for downloading it contact me at support AT ec-software.com (replace the AT with @) and I'll help you out. This shouldn't affect your favicon issue, however.I'm using a Boxed Plain Grey Skin from the PP3.22
If you continue to have problems please mail me a copy of your edited skin (only a 3.30 skin please) and a small demo project and I'll check it for you.
Regards,
Tim (EC Software Documentation & User Support)
Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
Tim (EC Software Documentation & User Support)
Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
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Re: Favicon
Thanks Tim
We're hosting locally so that will explain it
Regards
Matt
We're hosting locally so that will explain it
Regards
Matt
- Tim Green
- Site Admin
- Posts: 23189
- Joined: Mon Jun 24, 2002 9:11 am
- Location: Bruehl, Germany
- Contact:
Re: Favicon
Hi Matt,
Problems displaying favicons on localhost are known in both Edge and IE, unfortunately...
Problems displaying favicons on localhost are known in both Edge and IE, unfortunately...
Regards,
Tim (EC Software Documentation & User Support)
Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
Tim (EC Software Documentation & User Support)
Private support:
Please do not email or PM me with private support requests -- post to the forum directly.