We have just released the Premium Pack 3.42/3.43 maintenance update. This update corrects some issues and adds enhanced support for using the full version of the Zoom web indexer with both the V3 and V2 skins for WebHelp output. See this news blog posting for details:
News blog announcement
Premium Pack 3.42/3.43 Maintenance Update
Moderators: Alexander Halser, Tim Green
- Tim Green
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Premium Pack 3.42/3.43 Maintenance Update
Regards,
Tim (EC Software Documentation & User Support)
Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
Tim (EC Software Documentation & User Support)
Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
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Re: Premium Pack 3.42 Maintenance Update
Just noticed this update.
Where do I d/l the latest Premium Pack?
Where do I d/l the latest Premium Pack?
- Tim Green
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Re: Premium Pack 3.42 Maintenance Update
You already have the download link and your installation password in the mail you received when you purchased the Premium Pack. If you've lost the information please contact support AT ec-software.com (replace the AT with @).Dave Gehman wrote:Where do I d/l the latest Premium Pack?
Regards,
Tim (EC Software Documentation & User Support)
Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
Tim (EC Software Documentation & User Support)
Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
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Re: Premium Pack 3.42 Maintenance Update
I received a link to helpman7_premiumpack3_setup dot exe, but thought that was for PP3.0
I'll try it.
EDIT - seems fine, though I guess I have PP3.43 - a later update, maybe?
I'll try it.
EDIT - seems fine, though I guess I have PP3.43 - a later update, maybe?
- Tim Green
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Re: Premium Pack 3.42 Maintenance Update
Hi Dave,
Your download link always remains the same. The current version is 3.43.
Your download link always remains the same. The current version is 3.43.
Regards,
Tim (EC Software Documentation & User Support)
Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
Tim (EC Software Documentation & User Support)
Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
- cindynotbrady
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- Location: Provo, Utah
Re: Premium Pack 3.42/3.43 Maintenance Update
Hi Tim,
I tried downloading the new Premium Packs, but it always takes me to the "Buy" page. Should I just send an email to support and have them send me those downloads?
Thanks!
Cindy Fisher
I tried downloading the new Premium Packs, but it always takes me to the "Buy" page. Should I just send an email to support and have them send me those downloads?
Thanks!
Cindy Fisher
- Tim Green
- Site Admin
- Posts: 23186
- Joined: Mon Jun 24, 2002 9:11 am
- Location: Bruehl, Germany
- Contact:
Re: Premium Pack 3.42/3.43 Maintenance Update
You need to use the download link and personal password you received when you purchased the PP. If you don't have those any more write to support AT ec-software.com (replace the AT with @) and we'll send you a copy.cindynotbrady wrote:I tried downloading the new Premium Packs, but it always takes me to the "Buy" page. Should I just send an email to support and have them send me those downloads?
Regards,
Tim (EC Software Documentation & User Support)
Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
Tim (EC Software Documentation & User Support)
Private support:
Please do not email or PM me with private support requests -- post to the forum directly.