Problems with hotspots when publishing CHM

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Monica Couto
Posts: 2
Joined: Wed Mar 28, 2018 9:42 pm

Problems with hotspots when publishing CHM

Unread post by Monica Couto »

Hi,

When publishing my H&M7 project in CHM format the images with hotspots stay static when I navigate the page. This didn't happen in H&M5. My work team hasn't been able to fix this, and we upgraded about 6 months ago... :frustration:

We are working with Version 7.3.1 Build 4180.

Thanks!
Kind regards,

Monica Couto
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Tim Green
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Re: Problems with hotspots when publishing CHM

Unread post by Tim Green »

Hi Monica,

This is a simple problem to solve. It is caused by continuing to use an old skin or template from the previous version of Help+Manual, which is no longer compatible with the new HTML code generated by the new version. Just select one of the new standard skins included with HM7 and the problem will go away. 8)
We are working with Version 7.3.1 Build 4180.
That is out of date. Please update to 7.3.5 Build 4434 with the new installer, which you can download here:

https://www.helpandmanual.com/downloads.html?upd
Regards,
Tim (EC Software Documentation & User Support)

Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
Monica Couto
Posts: 2
Joined: Wed Mar 28, 2018 9:42 pm

Re: Problems with hotspots when publishing CHM

Unread post by Monica Couto »

Thanks Tim, I can't believe we hadn't thought of that!
I just published and no errors occurred.
Kind regards,

Monica Couto
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