When I click on our Help Link on our website, it opens up to the Help Topic online. However, when I look at the Folders List, all the Folders are collapsed and I don't know where I am relative to the whole Folder Structure. But is I click on a text link within the Help Files, they are opened up.
Is this a feature I need to enable?
Topic Not Highlighted in Topics List
Moderators: Alexander Halser, Tim Green
- Dale Aceron
- Posts: 59
- Joined: Tue May 22, 2018 8:58 pm
Topic Not Highlighted in Topics List
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- Tim Green
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Re: Topic Not Highlighted in Topics List
Hi Dale,
When a WebHelp topic opens anywhere, also via an external URL, it will normally open and highlight the correct entry on the TOC. Looking at your screenshots the most likely problem here is that you are using an old skin for your WebHelp output. Try selecting one of the skins with the word "responsive" or "integrated" in their names and see if you get better results.
When a WebHelp topic opens anywhere, also via an external URL, it will normally open and highlight the correct entry on the TOC. Looking at your screenshots the most likely problem here is that you are using an old skin for your WebHelp output. Try selecting one of the skins with the word "responsive" or "integrated" in their names and see if you get better results.
Regards,
Tim (EC Software Documentation & User Support)
Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
Tim (EC Software Documentation & User Support)
Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
- Dale Aceron
- Posts: 59
- Joined: Tue May 22, 2018 8:58 pm
Re: Topic Not Highlighted in Topics List
Thanks Tim!
That worked just great! We just upgraded to H&M7 and I was still using an older skin as you said.
That worked just great! We just upgraded to H&M7 and I was still using an older skin as you said.