Congratulations to Alexander and the team for HelpXplain.
As you'd expect with a 1.0 release, there are a fair number of rough edges — I've already found a few to report — but that doesn't stop it from being a thoroughly useful tool. It's a really interesting idea and makes you re-think all sorts of documentation challenges. If you're an existing H+M user I recommend trying out HelpXplain. At the introductory price (€99, less if you buy multiple copies) it's a bargain!
Every H+M user should try HelpXplain
Moderators: Alexander Halser, Tim Green
- Martin Wynne
- Posts: 2656
- Joined: Mon May 12, 2003 3:21 pm
- Location: West of the Severn, UK
Re: Every H+M user should try HelpXplain
I agree, and I've now purchased a registered copy. Well done EC Software for such an innovative idea, and many thanks. I hope it proves a great success.Simon_Dismore wrote:Congratulations to Alexander and the team for HelpXplain. As you'd expect with a 1.0 release, there are a fair number of rough edges — I've already found a few to report — but that doesn't stop it from being a thoroughly useful tool. It's a really interesting idea and makes you re-think all sorts of documentation challenges. If you're an existing H+M user I recommend trying out HelpXplain. At the introductory price (€99, less if you buy multiple copies) it's a bargain!
I must admit I found the beta version baffling, especially the previous Goalfish version. But this first full release of HelpXplain is clearly a great step forward. I was looking forward to it, because I could see places in my Webhelp where an inserted xplain would save a lot of time, and be much easier to embed than a streaming video. So I'm really pleased that I can now start using it.
cheers,
Martin.
- Tim Green
- Site Admin
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- Location: Bruehl, Germany
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Re: Every H+M user should try HelpXplain
Thank you both for your kind words! I can assure you that a lot of sweat and elbow grease went into the development.
One thing I've already noticed in support is that we need a brief and easily accessible section in the HelpXplain help for Help+Manual users. I'll be adding that ASAP.
One thing I've already noticed in support is that we need a brief and easily accessible section in the HelpXplain help for Help+Manual users. I'll be adding that ASAP.
Regards,
Tim (EC Software Documentation & User Support)
Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
Tim (EC Software Documentation & User Support)
Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
- Darren Rose
- Posts: 204
- Joined: Sat Mar 03, 2012 3:01 pm
Re: Every H+M user should try HelpXplain
totally agree. It is a fine product and I have really enjoyed testing it and feeding back during the beta stage. It certainly makes the task of "explaining things" to my clients as lot easier than trying to record a video clip
Keep up the great work!!
Keep up the great work!!
- Kooswillem
- Posts: 54
- Joined: Wed May 03, 2006 1:48 pm
- Contact:
Re: Every H+M user should try HelpXplain
We are using it to explain procedures and functions of our KUARIO (https://kuario.com/) product.
Very keen on being able to interactively fire off animations, but we are using the software actively already and loving it!
Very keen on being able to interactively fire off animations, but we are using the software actively already and loving it!