Hello,
Is this version free for those like me who have version 7 and HelpXplain?
If not free, what is the price for an update 8 with skin?
Is Premium Pack 4 compatible with version 7 ?
Thank you and good day
Version 8 and Premium Pack 4
Moderators: Alexander Halser, Tim Green
- Tim Green
- Site Admin
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Re: Version 8 and Premium Pack 4
Hi Paul,
Premium Pack 4 also works with HM7 if used on its own. The only restriction is that the new magazine skin may load more slowly there, because it must get the data for the magazine by reading the top-level chapter topics included in the magazine page.
If you didn't get an upgrade key already it means that you purchased Help+Manual 7 more than a year ago. However, there are some nice upgrade bundle offers available until the end of the month:
Release notes:
https://www.helpandmanual.com/news/2020 ... -released/
Special offers:
https://www.helpandmanual.com/order.htm ... on=upgrade
Premium Pack 4 also works with HM7 if used on its own. The only restriction is that the new magazine skin may load more slowly there, because it must get the data for the magazine by reading the top-level chapter topics included in the magazine page.
If you didn't get an upgrade key already it means that you purchased Help+Manual 7 more than a year ago. However, there are some nice upgrade bundle offers available until the end of the month:
Release notes:
https://www.helpandmanual.com/news/2020 ... -released/
Special offers:
https://www.helpandmanual.com/order.htm ... on=upgrade
Regards,
Tim (EC Software Documentation & User Support)
Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
Tim (EC Software Documentation & User Support)
Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
-
- Posts: 122
- Joined: Fri Mar 06, 2015 12:09 pm
Re: Version 8 and Premium Pack 4
Have I missed something?
Have HM 8 (WHICH I LOVE!!!!) but never received anything about the PP.
Keep the excellent work!
/Gerold
Have HM 8 (WHICH I LOVE!!!!) but never received anything about the PP.
Keep the excellent work!
/Gerold
- Tim Green
- Site Admin
- Posts: 23186
- Joined: Mon Jun 24, 2002 9:11 am
- Location: Bruehl, Germany
- Contact:
Re: Version 8 and Premium Pack 4
If you purchased the Premium Pack within the last 12 months a license should have been included in your upgrade notification. If not, please contact support AT ec-software.com (replace the AT with @).Gerold Krommer wrote: ↑Tue Feb 11, 2020 8:00 pm Have HM 8 (WHICH I LOVE!!!!) but never received anything about the PP.
Regards,
Tim (EC Software Documentation & User Support)
Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
Tim (EC Software Documentation & User Support)
Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
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- Posts: 122
- Joined: Fri Mar 06, 2015 12:09 pm
Re: Version 8 and Premium Pack 4
Hm. I have a working, valid HM8 Key, but my PP purchase is older than a year.
I do not see a 'Upgrade PP only' option in the shop. Does that mean I have to buy it anew (or stay on 3.x)?
Thanks,
/Gerold
I do not see a 'Upgrade PP only' option in the shop. Does that mean I have to buy it anew (or stay on 3.x)?
Thanks,
/Gerold
- Tim Green
- Site Admin
- Posts: 23186
- Joined: Mon Jun 24, 2002 9:11 am
- Location: Bruehl, Germany
- Contact:
Re: Version 8 and Premium Pack 4
Hi Gerold,
You can get a reduced-price upgrade directly from the Upgrade page here:
https://www.helpandmanual.com/order.htm ... on=upgrade
Just click that you have PP3 or older at the top, then you can buy the upgrade.
You can get a reduced-price upgrade directly from the Upgrade page here:
https://www.helpandmanual.com/order.htm ... on=upgrade
Just click that you have PP3 or older at the top, then you can buy the upgrade.
Regards,
Tim (EC Software Documentation & User Support)
Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
Tim (EC Software Documentation & User Support)
Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
-
- Posts: 122
- Joined: Fri Mar 06, 2015 12:09 pm
Re: Version 8 and Premium Pack 4
Bought the upgrade...