Search for phrases not working in V5 Coolmax theme ?
Moderators: Alexander Halser, Tim Green
Search for phrases not working in V5 Coolmax theme ?
It seems that the search in V5 Coolmax does not search for phrases?
This is the surprising result of my tests with our project and projects of others here in the forum.
Our project:
https://docs.seppmail.com/en/index.html
Search for:
"Register This Device"
-> various results, does not search for the phrase only
Project with normal HuM Theme:
https://portal.7thsense.one/user-guides ... irack.html
Searches for:
"DeltaGUI is inherently multi-rack"
"View Server List"
-> phrases search works, shows hits, also shows the following text:
Use "quotes" for exact match.
Counter-test: other project based on V5 Coolmax theme:
https://manual.dotykacka.cz/pripojenict ... hkodu.html
"pokladně Dotykačka"
-> again, various results, does not search for the phrase only
What is causing this difference? Hoping for a solution.
Thanks, Birgit
This is the surprising result of my tests with our project and projects of others here in the forum.
Our project:
https://docs.seppmail.com/en/index.html
Search for:
"Register This Device"
-> various results, does not search for the phrase only
Project with normal HuM Theme:
https://portal.7thsense.one/user-guides ... irack.html
Searches for:
"DeltaGUI is inherently multi-rack"
"View Server List"
-> phrases search works, shows hits, also shows the following text:
Use "quotes" for exact match.
Counter-test: other project based on V5 Coolmax theme:
https://manual.dotykacka.cz/pripojenict ... hkodu.html
"pokladně Dotykačka"
-> again, various results, does not search for the phrase only
What is causing this difference? Hoping for a solution.
Thanks, Birgit
- Tim Green
- Site Admin
- Posts: 7818
- Joined: Mon Jun 24, 2002 9:11 am
- Location: Bruehl, Germany
- Contact:
Re: Search for phrases not working in V5 Coolmax theme ?
Hi Birgit,
You most likely just have phrasal searching turned off (it's not on by default). Edit the skin in Toolbox and select Edit > Search Settings > View/Edit Search Settings. Then set "Enable Phrasal Search" from 0 to 1 and republish.
You most likely just have phrasal searching turned off (it's not on by default). Edit the skin in Toolbox and select Edit > Search Settings > View/Edit Search Settings. Then set "Enable Phrasal Search" from 0 to 1 and republish.
Regards,
Tim (EC Software Documentation & User Support)
Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
Tim (EC Software Documentation & User Support)
Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
Re: Search for phrases not working in V5 Coolmax theme ?
It's already on in our projects, that's why it popped up that it's no longer working.
I'll testrun it with the our old theme for comparison and get back to you.
I'll testrun it with the our old theme for comparison and get back to you.
- Tim Green
- Site Admin
- Posts: 7818
- Joined: Mon Jun 24, 2002 9:11 am
- Location: Bruehl, Germany
- Contact:
Re: Search for phrases not working in V5 Coolmax theme ?
Note that you must also be using either the PHP or ASP search platform. Phrasal search can't work with the JavaScript platform. 
Regards,
Tim (EC Software Documentation & User Support)
Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
Tim (EC Software Documentation & User Support)
Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
Re: Search for phrases not working in V5 Coolmax theme ?
So I test-ran with the old theme and indeed, the phrases search does not work any longer (it once did).
This is our setting: Any idea what could be wrong?
All the best, Birgit
This is our setting: Any idea what could be wrong?
All the best, Birgit
You do not have the required permissions to view the files attached to this post.
- Tim Green
- Site Admin
- Posts: 7818
- Joined: Mon Jun 24, 2002 9:11 am
- Location: Bruehl, Germany
- Contact:
Re: Search for phrases not working in V5 Coolmax theme ?
It's not visible from your screenshot, but my guess is that you are editing the setting in your project (where it will be ignored) and not in the skin.Any idea what could be wrong?
Also, when you do edit a Premium Pack skin, please do it in Toolbox and not in Help+Manual.
Regards,
Tim (EC Software Documentation & User Support)
Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
Tim (EC Software Documentation & User Support)
Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
Re: Search for phrases not working in V5 Coolmax theme ?
The screenshot was from
HuM > Configuration > Publishing Options > Webhelp > Full Text Search
where the checked options are "PHP" and "Enable exact phrases search".
I didn't realize that these settings are not enough for the V5 Coolmax.
Having a look at the Toolbox now and am unable to find the correct setting, can you please answer in more detail where I could find it?
Thanks a lot, Birgit
HuM > Configuration > Publishing Options > Webhelp > Full Text Search
where the checked options are "PHP" and "Enable exact phrases search".
I didn't realize that these settings are not enough for the V5 Coolmax.
Having a look at the Toolbox now and am unable to find the correct setting, can you please answer in more detail where I could find it?
Thanks a lot, Birgit
- Tim Green
- Site Admin
- Posts: 7818
- Joined: Mon Jun 24, 2002 9:11 am
- Location: Bruehl, Germany
- Contact:
Re: Search for phrases not working in V5 Coolmax theme ?
Hi Birgit,
The main point I was making was that it wasn't clear whether you were editing your project or the skin. If you were editing the project nothing you configure there will have any effect on your output with any skin.
I just tested this with the current version of Cool Max (5.2) and phrasal search is working fine with PHP.
bcgrossm wrote: Fri May 17, 2024 8:35 am The screenshot was from
HuM > Configuration > Publishing Options > Webhelp > Full Text Search
where the checked options are "PHP" and "Enable exact phrases search".
The main point I was making was that it wasn't clear whether you were editing your project or the skin. If you were editing the project nothing you configure there will have any effect on your output with any skin.
You *can* edit those things there in Help+Manual, We just generally recommend not editing Premium Pack skins with HM because it's much easier to enter incorrect configuration variable settings there. In Toolbox you have all the configuration variables organized in groups, help for every variable and plausibility checks to prevent invalid entries on most variables as well.I didn't realize that these settings are not enough for the V5 Coolmax.
Select Edit > Search Settings > View/Edit. Then set Enable Phrasal Search to 1 and Search Platform to PHP.Having a look at the Toolbox now and am unable to find the correct setting, can you please answer in more detail where I could find it?
I just tested this with the current version of Cool Max (5.2) and phrasal search is working fine with PHP.
Regards,
Tim (EC Software Documentation & User Support)
Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
Tim (EC Software Documentation & User Support)
Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
Re: Search for phrases not working in V5 Coolmax theme ?
Thanks for the detailed explanation, now it's working!