AI tools in Help&Manual or other products

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Tansy
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Joined: Wed Aug 25, 2010 11:37 am

AI tools in Help&Manual or other products

Unread post by Tansy »

Hi,
I am looking for an AI-based tool that would help me translate my document into another language with preserved formatting. Now the most time-consuming process is not the translation itself but the formatting, inserting images etc. I want a tool that would autotranslate my text and insert it into the H&M project with the same images and formatting as the original document. So the main issue is not the translation but the formatting. Do you have such a tool or can you integrate it with H&M, or maybe such tools are elsewhere in the market?
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Tim Green
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Re: AI tools in Help&Manual or other products

Unread post by Tim Green »

Hi Tansy,

This is already integrated in Help+Manual, but you must do the translation work in Help+Manual, of course. It uses the DeepL AI translation system, which is currently the best in the world by a very large margin. See here in the documentation:

https://www.helpandmanual.com/help/hm_a ... deepl.html

This requires you to do step-by-step translation in each topic. This can be an advantage, because it forces you to proofread the translation as you go, which is of course still necessary. In addition to this, we also have the Help+Manual Translation Assistant tool, which is much more powerful. It allows you to bulk translate entire topics, chapters and projects with a single click using DeepL. In addition to this, it also gives you three side-by-side WYSIWYG editors for the old original, updated original and translation with many tools for comparing and updating the translation. You can learn about it here:

https://www.helpandmanual.com/products_ ... stant.html
Regards,
Tim (EC Software Documentation & User Support)

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Tansy
Posts: 109
Joined: Wed Aug 25, 2010 11:37 am

Re: AI tools in Help&Manual or other products

Unread post by Tansy »

Hi Tim,
Thank you! Is it available in Help&Manual 9 only? Is it available in H&M7? If not, what is the upgrate cost?
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Tim Green
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Re: AI tools in Help&Manual or other products

Unread post by Tim Green »

Tansy wrote: Mon Jul 22, 2024 12:17 pm Hi Tim,
Thank you! Is it available in Help&Manual 9 only? Is it available in H&M7? If not, what is the upgrate cost?
Help+Manual 9 only. Help+Manual 7 has been obsolete for many years now and is no longer really supported. You can see the upgrade costs and purchase the upgrade here:

https://www.helpandmanual.com/order.htm ... on=upgrade

Select Help+Manual 7 or older as your current version at the top. Then you will see the versions and pricing in your local currency. DeepL machine translation is only available in the Professional and Floating versions. Floating licenses have the same functionality as Professional licenses -- they are for sharing in larger teams where not all authors use the program at the same time.

Note that if you also purchase the Premium Pack and HelpXplain products together with Help+Manual (you can add them at checkout), you will get them at the low bundle rate not available otherwise. See these pages for information on HelpXplain and the current Premium Pack:

https://helpandmanual.com/hx/index.html
https://www.helpandmanual.com/products_hm_pluspack.html

Thank you for choosing Help & Manual!
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Tim (EC Software Documentation & User Support)

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Tansy
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Re: AI tools in Help&Manual or other products

Unread post by Tansy »

Thank you Tim. I am now exploring the trial version and I am have an issue with downloading a glossary. I have a glossary of about 7,000 lines, I copy and paste it and the plugin shows errors (that a value contains an invalid character). I can't see any invalid characters in the specified positions, looks like normal Lating characters to me. But they are so many that I can't remove them all manually. Is there any workaround for this?
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Tim Green
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Re: AI tools in Help&Manual or other products

Unread post by Tim Green »

Tansy wrote: Tue Jul 30, 2024 11:32 am Thank you Tim. I am now exploring the trial version and I am have an issue with downloading a glossary. I have a glossary of about 7,000 lines, I copy and paste it and the plugin shows errors (that a value contains an invalid character). I can't see any invalid characters in the specified positions, looks like normal Lating characters to me. But they are so many that I can't remove them all manually. Is there any workaround for this?
I think you mean uploading a glossary, is that correct? You will need to locate the invalid character. Instead of uploading such a large glossary directly, start with just a few lines. Then you can edit it, adding a few lines at a time. You will then know where the bad characters are when you add the lines containing them.
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Tim (EC Software Documentation & User Support)

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Tansy
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Re: AI tools in Help&Manual or other products

Unread post by Tansy »

Thank you Tim, it seemed to work. Only in a very strange way. For example, the system finds an unsupported symbol in location 1234, then I remove the entire row, try to upload the glossary again, and another symbol is found in location 0012 (which is a few rows earlier than the previous symbol). And visually no strange symbols are there, just a regular English term. Could that be a bug?
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Tim Green
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Re: AI tools in Help&Manual or other products

Unread post by Tim Green »

Hi Tansy,

We'd like to test this. Please send a small demo project and your glossary file to support AT ec-software.com (replace the AT with @) and we'll have a look at it. However, before you do this please make sure that the encoding of your glossary file is UTF-8. You can do this in most code editors, for example the free Notepad++ (just Google it for the download). You can use that to check whether it is UTF-8 and convert it if necessary.
Regards,
Tim (EC Software Documentation & User Support)

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Please do not email or PM me with private support requests -- post to the forum directly.
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