Font doesn't show bold in PDF

Please post all questions and comments regarding Help & Manual 7 here.

Moderators: Alexander Halser, Tim Green

Post Reply
Tansy
Posts: 111
Joined: Wed Aug 25, 2010 11:37 am

Font doesn't show bold in PDF

Unread post by Tansy »

Hi,
I've installed a new font on my computer and it is displayed bold in the project but is shown as regular (not bold) in PDF output. I am trying to delete it from my Windows but it doesn't allow deleting. Is it possible to delete it from Help and Manual or maybe fix something in the settings so that bold can be displayed?
The issue is that I already installed the same font a while ago and all my documentation is based on it. This time I installed it again so that it could be displayed in MS Word, and the problem occurred. The font is HelveticaNeueCyr.

Thanks in advance!
User avatar
Tim Green
Site Admin
Posts: 23351
Joined: Mon Jun 24, 2002 9:11 am
Location: Bruehl, Germany
Contact:

Re: Font doesn't show bold in PDF

Unread post by Tim Green »

Hi Tansy,

When this happens it means you have a font that should have separate versions for italics, bold and bold/italics, but the files are not present. When you install the font, you need to make sure it is installed completely, with all the files for all the different versions. Fonts like these will also not be displayed in HTML, since they won't normally be present on the server, and they must be embedded in PDF with the PDF font embedding options (and your license for the font must allow you to distribute it like this as well).
Regards,
Tim (EC Software Documentation & User Support)

Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
Tansy
Posts: 111
Joined: Wed Aug 25, 2010 11:37 am

Re: Font doesn't show bold in PDF

Unread post by Tansy »

Thank you Tim, the issue is so clear now. Even though the bold version was installed, it seemed not to work. So I reinstalled the old font pack over this incomplete\corrupt one and it WORKS. OMG I am so happy, I spent several hours on this and the solution was so easy. Thank you so much.
Post Reply