I sent a link to the webhelp in an email to a number of people.
In some cases it happened that the TOC did not display properly.
These people were using Chrome.
I use firefox and I don't have this issue. (i created the webhelp though)
what could this be and how can it be fixed?
images:
http://s1208.photobucket.com/user/franc ... 8.png.html
http://s1208.photobucket.com/user/franc ... e.png.html
WebHelp link does not display TOC
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Re: WebHelp link does not display TOC
Hi Francois,
It's impossible to tell from your pictures what the problem might be. Please contact support directly by email at support AT ec-software.com (replace the AT with @) and send them a link to your help so they can check it for themselves.
It's impossible to tell from your pictures what the problem might be. Please contact support directly by email at support AT ec-software.com (replace the AT with @) and send them a link to your help so they can check it for themselves.
Regards,
Tim (EC Software Documentation & User Support)
Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
Tim (EC Software Documentation & User Support)
Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
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Re: WebHelp link does not display TOC
Hi Tim
email was sent
email was sent