H+M shows image with black bakcground

[Tobias Escher]

I have a single image that H+M shows with a black background (also when opened in Impict). All other application correctly show a transparent background. What could be causing this? It is only a single image and the behaviour is new in 7.3 beta. Does not happen in earlier versions.

[Tim Green]

Hi Tobias,

I just downloaded and tested your image and it's fine in HM itself and in PDF and WebHelp output. It shows a black background in Impict because it has an alpha transparency. Try updating your beta, the current build is 4106:

http://download.ec-software.com/help-an ... 0-beta.exe

PS: Generally, please post questions about beta versions by email, not on the forum.

[Tobias Escher]

Still doing it in PDF export in 4106, I'm afraid. It is only that one picture, all others are correct and it shows correct with white background in H+M's editor. Only the export is black.

[Tim Green]

Still doing it in PDF export in 4106, I'm afraid. It is only that one picture, all others are correct and it shows correct with white background in H+M's editor. Only the export is black.

So please mail a demo project to support AT ec-software.com (replace the AT with @).

[Tobias Escher]

I sent a demo project, hopefully the issue shows up