Getting a Feedback Button on a WebHelp using a PP Skin

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Getting a Feedback Button on a WebHelp using a PP Skin

Unread postby Patrick Dardenne » Thu Feb 15, 2018 10:15 pm

Hi,
Sorry this might look basic, but I just can’t find where to ask for a Feedback button to display.
The context is a Webhelp published with H&M 7.3.2 b4260, using the skin "Webhelp, iFrames Responsive, Blue.hmskin".
The Publish dialog only shows 2 Skin include options : Topic URL below page, and Include print button.
I cannot find the option in the PP Toolbox 3.41 when I edit the skin.
And finally, I still cannot find it when I open the skin using H&M.
However, the online help specifies it should be in the Publish dialog for a Webhelp skin in this topic : Help+Manual Premium Pack 3.41 > V2 CHM Skins > Publish Include Options / ID: SP02_chm_includeopts.
Can you help?
Many thanks in advance.
Best wishes,
Patrick
Patrick Dardenne
 
Posts: 11
Joined: Thu Mar 10, 2011 5:20 pm

Re: Getting a Feedback Button on a WebHelp using a PP Skin

Unread postby Tim Green » Fri Feb 16, 2018 8:47 am

Hi Patrick,

The iFrames Responsive Blue skin isn't a Premium Pack skin, it's one of the standard skins included with Help+Manual and doesn't have a feedback button feature. You can get a feedback feature with either the V2 or the V3 skins in the Premium Pack. See the documentation here for details:

V2:
http://www.it-authoring.com/info/pp3hel ... dback.html

V3:
http://www.it-authoring.com/info/pp3hel ... _mail.html
Regards,
Tim (EC Software Documentation & User Support)

Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
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Re: Getting a Feedback Button on a WebHelp using a PP Skin

Unread postby Patrick Dardenne » Sun Mar 18, 2018 12:29 pm

Hi Tim, just to thank you for this answer! (a little late :oops: )
Patrick
Patrick Dardenne
 
Posts: 11
Joined: Thu Mar 10, 2011 5:20 pm


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