Looking for WebHelp skin examples

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Looking for WebHelp skin examples

Unread postby Chris Campbell » Fri Mar 02, 2018 11:18 pm

Hello,

I've been asked to look into updating the look and feel of our help output. I've been using H&M for years, but the skin I'm using is seen as dated. Is there a library of examples somewhere that I look at - beyond just the screen shots?
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Re: Looking for WebHelp skin examples

Unread postby Tim Green » Mon Mar 05, 2018 2:54 pm

Hi Chris,

You can find all the standard skins and some demo versions of the Premium Pack skins in the \Templates\HTML Skins\ folder in the Help+Manual program directory. The Premium Pack demo versions all have the word DEMO in their names. You can publish with them but you can't edit or configure them because their contents are encrypted.
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Re: Looking for WebHelp skin examples

Unread postby Chris Campbell » Tue Mar 06, 2018 8:00 pm

Thanks, Tim. I don't see any "demo" skins. When I test publish using one of the premium pack skins they don't look very good because they aren't configured correctly. I'm just looking for some modern looking examples of what others have done with skins.

Thanks,

Chris
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Re: Looking for WebHelp skin examples

Unread postby Darren Rose » Tue Mar 06, 2018 9:56 pm

Perhaps we need a post containing links to websites created using H&M and a note of what skin used etc - would be a useful showcase for users such as Chris to look at

e.g. here is my website

http://www.pcassistonline.co.uk/HelpandAdvice/index.html

Skin used = PP3 - Flat_Blue_Diamond_WebHelp
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Re: Looking for WebHelp skin examples

Unread postby Tim Green » Wed Mar 07, 2018 9:31 am

Hi Darren,

Good idea, but we're going to have to look very carefully at how the draconian new EU GDPR personal data protection regulations coming into effect in May will affect this. We've already dodged one bullet on this by the fact that we have always strictly refused to ever hand out references to other customers on request, and we have never done any tracking of any kind at all -- even of HM usage.

For sample sites it will probably be necessary for me to set up a forum section for it, but all the links to the sites must be posted by the site owners themselves, not by us. The whole thing is a huge headache... :?
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Re: Looking for WebHelp skin examples

Unread postby Darren Rose » Wed Mar 07, 2018 2:23 pm

Yes fair point, the whole GDPR thing is a nightmare and seems be to going backwards not forwards, especially in the UK when we are leaving EU anyway next year

But if as you say we post our own sites then shouldn't be a problem
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Re: Looking for WebHelp skin examples

Unread postby Simon_Dismore » Wed Mar 07, 2018 7:20 pm

Tim Green wrote:The whole [GDPR] thing is a huge headache...

If you don't mind saying, what sorts of personal data are you concerned about?

Darren Rose wrote:especially in the UK when we are leaving EU anyway next year

Mmm, but UK legislation will already be in place by then. Anyway per article 3 the GDPR applies if the data subject is in the EU, even if the controller/processor isn't.

if as you say we post our own sites then shouldn't be a problem [for EC Software]

Agree, though it might be wise to have a way to erase postings.
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Re: Looking for WebHelp skin examples

Unread postby Tim Green » Thu Mar 08, 2018 8:44 am

Hi Simon,

If you don't mind saying, what sorts of personal data are you concerned about?

I'd like to know that too. I'm still looking into it and trying to work out to what extent forums like this will be affected by the legislation and how to deal with it.

Mmm, but UK legislation will already be in place by then. Anyway per article 3 the GDPR applies if the data subject is in the EU, even if the controller/processor isn't.

Exactly. American companies are going to have to deal with this as well.

Agree, though it might be wise to have a way to erase postings.

That is easy. I would just need to configure the normal forum members user group to allow users to delete their own postings without a time limit.
Regards,
Tim (EC Software Documentation & User Support)

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