error when generating a PDF

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error when generating a PDF

Unread postby Maxine Dye » Thu Jun 14, 2018 11:08 am

Hello, I generated a PDF, which has an error.
Where can I go to read the detail, so I can try to resolve?

thankyou
Maxine
Maxine Dye
 
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Re: error when generating a PDF

Unread postby Tim Green » Thu Jun 14, 2018 11:10 am

Hi Maxine,

You don't say what the error is, so it's difficult to say anything to help you without that information. All the information generated by Help+Manual during publishing is shown in the Compiler Report, which is displayed automatically when you publish. You can get it again by re-publishing the same PDF.
Regards,
Tim (EC Software Documentation & User Support)

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Re: error when generating a PDF

Unread postby Maxine Dye » Thu Jun 14, 2018 11:43 am

The error message is genuinely '1 error(s)' and appears on the publishing items page.
But thankyou, coming back from this page opened the compiler message pane, I could see the issue.
But it would be more user-friendly if you could click the error entry and go straight to the compiler or display the message though!

Anyway, thankyou for your help Tim!


Maxine
Maxine Dye
 
Posts: 16
Joined: Tue Apr 02, 2013 2:37 pm

Re: error when generating a PDF

Unread postby Tim Green » Thu Jun 14, 2018 3:44 pm

Hi Maxine,

Does this mean the issue is resolved for you now?
Regards,
Tim (EC Software Documentation & User Support)

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Re: error when generating a PDF

Unread postby Maxine Dye » Thu Jun 14, 2018 4:46 pm

Yes, thankyou Tim.
Maxine
Maxine Dye
 
Posts: 16
Joined: Tue Apr 02, 2013 2:37 pm


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