WebHelp

[Phil Haselden]

We recently started getting messages about character sets and encoding in the output when doing a command line build of our project. This seems to also cause our automated build on the build server to fail. Any ideas why this might be occurring?

Thanks in advance.
Phil

Code: Select all

Publishing WebHelp...
 Help+Manual command line compiler version 8.4.1 build 5881
Compiling EDT Guidebook\EDT Guidebook.hmxp
[Info] Preparing topics
[Info] Preparing table of contents
[Info] Preparing project files
[Info] Preparing merged projects
[Info] Writing topics
[Info] Compilation of C:\dev\edt\documentation\manuals\EDT Guidebook\EDT Guidebook.hmxp started 24/03/2022 12:27:18 PM
[Warning] The following topics are referenced by other topics, but not included in this build:
[Warning] Topic Assign-Sequence-Numbering referenced by Present
[Warning] Topic DetectPersonallyIdentifiableInformationPII referenced by PatternRecognition
[Warning] Topic Generate-Exhibit-List referenced by Present
[Warning] Topic Normalise-Names referenced by Aliases
[Info] Generating Webhelp
[Compiler Results] Generating Full-text Search Index...
[] Wrensoft Zoom Search Engine [Core Engine] Version 7.0.1022b (Build: Custom for EC Software)
[] Core Engine: Version 7.0.1022b (Build: Custom for EC Software) on Windows 8 [Professional Edition]
[] Core engine IPC ready.
[] Start indexing (offline mode) at Thu Mar 24 12:27:19 2022
[] INDEX SUMMARY
[] Files indexed: 636
[] Files skipped: 1721
[] Files filtered: 0
[] Unique words found: 5490
[] Variant words found: 1673
[] Total words found: 155742
[] Avg. unique words per page: 8.63
[] Avg. words per page: 244
[] Errors: 0
[] Total bytes scanned/downloaded: 33115750
[] File extensions:
[] The existing template file in the output folder does not use the
[] same encoding or character set specified ("UTF-8") in the
[] Languages tab of the Configuration window.
[] Please update your template file to correspond with the encoding
[] selected for this set of index files.
[] The existing template file in the output folder does not use the same encoding or character set specified ("UTF-8") in the Languages tab of the Configuration window.  Please update your template file to correspond with the encoding selected for this set of index files.
[] Successfully created all required files
[Info] Compilation complete

[Tim Green]

Hi Phil,

That is a message from the Zoom web search indexer. My guess is that you are using a very old skin that has some old template files in it. Try selecting one of the current skins from \Templates\HTML Skins\ in the Help+Manual program directory do see if the message then goes away.

[Phil Haselden]

Thanks Tim,

We are using a customized version of the Modern_Standard_WebHelp.hmskin file from the Premium Pack which I would assume is an up-to-date skin.

We will try a different template skin.

[Tim Green]

We are using a customized version of the Modern_Standard_WebHelp.hmskin file from the Premium Pack which I would assume is an up-to-date skin.

Then the problem will be your customization. My guess is that the editor you used to customize the files in the skin was configured to save files with a different encoding, probably ANSI instead of UTF-8. For example, if you are using Notepad++ you can check and change the encoding of any file you are editing in the Encoding menu.