Hi there,
We use H+M8, Premium Pack Toolbox 4.4.1, and Filezilla 3.63.1.
- We recently noticed on our site after a new product release and site update that in our drop down for Version History, the two most recent links do not work (Error: Not Found), while links to older versions still do.
- In Premium Pack - Baggage Files - Headermenu the configuration looks correct and the same for all previous versions.
- I'm rather new at this and am not sure what else to check... Thanks for any help you can offer!
Some Version History links don't work
Moderators: Alexander Halser, Tim Green
- Tim Green
- Site Admin
- Posts: 23189
- Joined: Mon Jun 24, 2002 9:11 am
- Location: Bruehl, Germany
- Contact:
Re: Some Version History links don't work
First set Help+Manual to automatically open the WebHelp directly after publishing. If the links work there, then the problem is that Filezilla didn't upload everything correctly. For example, it may have tried to be smart and only upload "new and changed files". This will often not work with WebHelp, because there's no way for a program to check whether an online file is really different or not except by downloading it first, which would double your transfer time. Also always publish to an empty folder (just select the option to delete all files in the output folder first), and frequently flush your online folder as well to prevent old files there from being indexed by search engines.
Another possibility is that you didn't include the http:// or https:// prefix in your links. When you enter URLs in a browser it will automatically add them for you, but you must include them yourself when you are creating links in your own web pages.
Another possibility is that you didn't include the http:// or https:// prefix in your links. When you enter URLs in a browser it will automatically add them for you, but you must include them yourself when you are creating links in your own web pages.
Regards,
Tim (EC Software Documentation & User Support)
Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
Tim (EC Software Documentation & User Support)
Private support:
Please do not email or PM me with private support requests -- post to the forum directly.