My maintenance subscription for HM 9.0 expired three months ago. I found out when I did the software update. Is there a way to setup a notification in the HM 9.0 software or to receive an email. I don't check for update very often, so I missed it.
I would like a nag screen when the maintenance is close to expiration.
Maintenance Subscription Expired
Moderators: Alexander Halser, Tim Green
- Tim Green
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Re: Maintenance Subscription Expired
Hi Pat,
I'll look into it. We've been cautious about introducing that function because we didn't want to create the impression of rent-seeking. And since the license itself is perpetual, you can go on using the installed version for as long as you like even if you don't extend your maintenance.
However, if you activate the automatic update check in View > Program Options > General, it will also warn you when your maintenance has expired. There is a grace period of a couple of weeks after the official expiry, so you still have time to install the current update and extend, or not, as you like.
I'll look into it. We've been cautious about introducing that function because we didn't want to create the impression of rent-seeking. And since the license itself is perpetual, you can go on using the installed version for as long as you like even if you don't extend your maintenance.
However, if you activate the automatic update check in View > Program Options > General, it will also warn you when your maintenance has expired. There is a grace period of a couple of weeks after the official expiry, so you still have time to install the current update and extend, or not, as you like.
Regards,
Tim (EC Software Documentation & User Support)
Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
Tim (EC Software Documentation & User Support)
Private support:
Please do not email or PM me with private support requests -- post to the forum directly.