It's a testament to H+M's ease of use that I only end up in the forums about once a year. This year, I'm afraid the question isn't a straightforward "how do I do this?" or "why isn't this working?" I don't have enough domain knowledge outside how to use H+M to publish lovely navigable webhelp to solve a publishing issue.
I have a client that's fully committed to the Drupal environment and think that they should continue publishing help through Drupal's knowledge base feature. As implemented for their organization, the knowledge base feature is just nigh impossible to use as a help authoring tool. But they are adamant even though it's going to take me at least four times as long to author the help in the bare-bones system, and the help won't be nearly as good as if it were created in a real authoring tool. So, here are my ignorant questions, many of which are out of scope for H+M but will help me make my case if anyone is kind enough to help me:
- Any chance there's an easy and obvious way to publish H+M-generated webhelp in a Drupal environment? (For due diligence, I have to ask, even though that's almost certainly an ignorant question.)
- As far as I can tell, Drupal requires Apache. So, I could conceivably convince them to let me have a directory on the already-existing Apache web server, and they could map it as a subdomain like help.mydrupalclient.com. Right? (I know that's not an H+M question, but remember, I'm ignorant.)
- Currently, the Drupal-based knowledge base is protected from public viewing by ensuring that the requester has a valid string in their URL. Also not an H+M question, but if we published webhelp outside Drupal, is it at least conceivable that they could put some kind of check-that-you're-a-valid-user protection on it?
Thanks as always,
Elissa
