Hi,
When I use the command 'Save As > Rescue copy' Help and Manual crashes.
See attachment.
The file is created but its size is 0 Ko.
The version of H&M is : 5.3.2.1083
I would create a template project with the backup file as is indicated in the help.
Thanks for help.
Bug when creating a rescue copy
Bug when creating a rescue copy
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Jenny
-
Tim Green
- Site Admin
- Posts: 23189
- Joined: Mon Jun 24, 2002 9:11 am
- Location: Bruehl, Germany
- Contact:
Hi Jenny,
This isn't a known issue. Please click on the "Send error report" button and follow the instructions provided. This will open your mail program and generate an email attaching a detailed crash report that you can then send directly to our developers and they will be able to help you further. Please include details of what you were doing when the problem happened, including all the steps you performed if possible.
This isn't a known issue. Please click on the "Send error report" button and follow the instructions provided. This will open your mail program and generate an email attaching a detailed crash report that you can then send directly to our developers and they will be able to help you further. Please include details of what you were doing when the problem happened, including all the steps you performed if possible.
Regards,
Tim (EC Software Documentation & User Support)
Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
Tim (EC Software Documentation & User Support)
Private support:
Please do not email or PM me with private support requests -- post to the forum directly.