Insert image

Please post all questions relating to using Help+Manual version 10 here.

Moderators: Alexander Halser, Tim Green

Post Reply
es_david
Posts: 17
Joined: Tue Apr 15, 2025 10:24 am

Insert image

Unread post by es_david »

In the User Dialog "Insert Image", when selecting "All images" doesn't show *.ipp and *.snipx files.

Either should these be shown, when selecting "All images" or a new Filter "All Files" should be added.
User avatar
Tim Green
Site Admin
Posts: 7819
Joined: Mon Jun 24, 2002 9:11 am
Location: Bruehl, Germany
Contact:

Re: Insert image

Unread post by Tim Green »

Hi David,

I just checked this and they're both showing up fine when All Images are selected.

AllImages.gif

What version and build are you using? (Check with Help > About)
You do not have the required permissions to view the files attached to this post.
Regards,
Tim (EC Software Documentation & User Support)

Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
es_david
Posts: 17
Joined: Tue Apr 15, 2025 10:24 am

Re: Insert image

Unread post by es_david »

Hi Tim,

I'm running Version 10.0.0 Build 7406.

Only the *.png files are shown.

Image
User avatar
Tim Green
Site Admin
Posts: 7819
Joined: Mon Jun 24, 2002 9:11 am
Location: Bruehl, Germany
Contact:

Re: Insert image

Unread post by Tim Green »

I just double-checked in dark mode since you're using that and it works fine there as well. The current build is 7410, so please install that and check again. Oh, and to be absolutely certain, make sure that there are really snipx and ipp images in the folder you're viewing -- I know that sounds silly, but it's an easy mistake to make.

If you continue to have problems we'll need to see if something in your Windows configuration may be an issue.
Regards,
Tim (EC Software Documentation & User Support)

Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
es_david
Posts: 17
Joined: Tue Apr 15, 2025 10:24 am

Re: Insert image

Unread post by es_david »

I just double checked too, still no *.snipx files shown when "all images" is selected.
Note: the *.snipx-files show up in the selection window if I switch filter to *.snipx-files.

Ofc I used the "same" *.hmxp file as well as the same folder for testing purposes.

Here some additonal info:
Images Source Folder includes (as you can see in the screenshot)
  • *.png
  • *.snipx
  • *.ipp (added one of the "old" ones for testing purposes

Help + Manual 10 - Version 10.0.0 Build 7410
  • *.png show up
  • *.snipx don't show up
  • *.ipp show up
Help + Manual 9 - Version 9.7.1 Build 6910
  • *.png show up
  • *.snipx don't show up
  • *.ipp show up
Help + Manual 7 - Version 7.2.0 Build 4035
  • *.png show up
  • *.snipx don't show up
  • *.ipp show up
User avatar
Alexander Halser
EC-Software Support
Posts: 1101
Joined: Mon Jun 24, 2002 7:24 pm
Location: Salzburg, Austria
Contact:

Re: Insert image

Unread post by Alexander Halser »

It is .SNIPX only, that are not listed under "Alle Bilder". This happens in the German UI only (the .snipx filter string is misspelled in the German translation under "Alle Bilder"). We'll change this with the next build. For the time being, please select "SnipSVG Bilder" as the file type to insert them.
Alexander Halser
Senior Software Architect, EC Software GmbH
es_david
Posts: 17
Joined: Tue Apr 15, 2025 10:24 am

Re: Insert image

Unread post by es_david »

Thanks for your feedback, I'll switch to english for so long.
User avatar
Alexander Halser
EC-Software Support
Posts: 1101
Joined: Mon Jun 24, 2002 7:24 pm
Location: Salzburg, Austria
Contact:

Re: Insert image

Unread post by Alexander Halser »

The problem is fixed with build 7416:
https://www.helpandmanual.com/downloads.html
Alexander Halser
Senior Software Architect, EC Software GmbH
Post Reply