Help! Font size encoding issue
Moderators: Alexander Halser, Tim Green
Help! Font size encoding issue
After upgrading to 10, I just found that I cannot get past the pop-up for the font encoding not set to ems. I made the change advised in the pop-up in my help project (I could not find this in the skins). And saved the project, but the pop-up still appears in Ewriter and Webhelp after rebuilding. I am using MinimalModern BlueDiamond and SlateBlue respectively for these outputs. I now urgently need to get past this, or get some guidance on whether it is practical to drop back to 9. I have a complete backup of the folder with all my v9 files and skins, but lots of recent help-source edits have been in v10. I saw no warnings in advance about how my build could stop working, on what I hoped would be a simple upgrade.
- Tim Green
- Site Admin
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- Joined: Mon Jun 24, 2002 9:11 am
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Re: Help! Font size encoding issue
Hi Tim,
This is happening due to a small bug in Help+Manual itself, which has been corrected in the current build 10.0.1 Build 7421. You just need to install that and the issue will go away. It was caused by incorrect resolution of an internal Help+Manual variable used to declare the font type in the skins.
Please do also make sure that you are using Premium Pack 5.2.2, if you haven't already updated.
This is happening due to a small bug in Help+Manual itself, which has been corrected in the current build 10.0.1 Build 7421. You just need to install that and the issue will go away. It was caused by incorrect resolution of an internal Help+Manual variable used to declare the font type in the skins.
Please do also make sure that you are using Premium Pack 5.2.2, if you haven't already updated.
Regards,
Tim (EC Software Documentation & User Support)
Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
Tim (EC Software Documentation & User Support)
Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
Re: Help! Font size encoding issue
Thanks; that seems to have fixed it.