Help! Font size encoding issue

Please post all questions relating to using Help+Manual version 10 here.

Moderators: Alexander Halser, Tim Green

Post Reply
Tim Frost
Posts: 225
Joined: Mon Nov 22, 2004 11:45 pm

Help! Font size encoding issue

Unread post by Tim Frost »

After upgrading to 10, I just found that I cannot get past the pop-up for the font encoding not set to ems. I made the change advised in the pop-up in my help project (I could not find this in the skins). And saved the project, but the pop-up still appears in Ewriter and Webhelp after rebuilding. I am using MinimalModern BlueDiamond and SlateBlue respectively for these outputs. I now urgently need to get past this, or get some guidance on whether it is practical to drop back to 9. I have a complete backup of the folder with all my v9 files and skins, but lots of recent help-source edits have been in v10. I saw no warnings in advance about how my build could stop working, on what I hoped would be a simple upgrade.
User avatar
Tim Green
Site Admin
Posts: 7819
Joined: Mon Jun 24, 2002 9:11 am
Location: Bruehl, Germany
Contact:

Re: Help! Font size encoding issue

Unread post by Tim Green »

Hi Tim,

This is happening due to a small bug in Help+Manual itself, which has been corrected in the current build 10.0.1 Build 7421. You just need to install that and the issue will go away. It was caused by incorrect resolution of an internal Help+Manual variable used to declare the font type in the skins.

Please do also make sure that you are using Premium Pack 5.2.2, if you haven't already updated.
Regards,
Tim (EC Software Documentation & User Support)

Private support:
Please do not email or PM me with private support requests -- post to the forum directly.
Tim Frost
Posts: 225
Joined: Mon Nov 22, 2004 11:45 pm

Re: Help! Font size encoding issue

Unread post by Tim Frost »

Thanks; that seems to have fixed it.
Post Reply